PRIVACY POLICY

Privacy Policy

Luxora Homes Group LTD respects your privacy. This policy explains what personal information we collect through this website, how we use it and the rights you have over it.

Who we are

Luxora Homes Group LTD is a company registered in Scotland, company number SC846594, with its registered office at 7 Gateside Street, Floor 1, Hamilton ML3 7HT. You can contact us about this policy at enquiries@luxorahomesgroup.com or on 0141 459 2464.

What we collect

When you submit an enquiry or booking through this website we collect the details you provide, typically your name, email address, phone number, property location and information about your project and budget. If you call, email or message us we keep a record of that correspondence.

How we use your information

We use your information to respond to your enquiry, prepare quotations, arrange consultations and appointments, deliver our services and send you service messages related to your enquiry or project. We rely on our legitimate interest in responding to enquiries and on the performance of a contract where you engage our services. We do not sell your information.

Who we share it with

Enquiries submitted through this website are processed and stored in our customer management system, provided by HighLevel Inc (GoHighLevel). This website is hosted by Framer B.V. These providers process data on our behalf under appropriate safeguards, and some processing may take place outside the United Kingdom. We do not share your information with any other third parties except where required by law.

How long we keep it

We keep enquiry information for as long as reasonably necessary to deal with your enquiry and, where you become a client, for as long as required for our business and legal records.

Your rights

You have the right to request access to the personal information we hold about you, to have it corrected or deleted, to restrict or object to its use and to data portability. To exercise any of these rights, contact enquiries@luxorahomesgroup.com. You also have the right to complain to the Information Commissioner's Office at ico.org.uk.

Cookies

This website uses essential cookies to function and may set cookies through embedded forms and booking tools so your enquiry can be processed. You can control cookies through your browser settings.

This policy was last updated in July 2026. We may update it from time to time, and the current version will always be available on this page.